Privacy Policy

We collect personal and financial information to provide, secure, and improve our services. This includes information you voluntarily provide, data collected automatically, and details received from third-party services.

Information You Provide to Us

When you create an account, you share personal information such as your name, email address, and password. If you subscribe to a paid plan, we collect billing details and payment information. You may also provide optional profile details, upload data, and send us feedback or support requests through the app or website.

When you connect your financial accounts, you authorize us—via partners like Plaid—to access data such as balances, transaction history, and institution names. We never receive or store your login credentials. Your credentials are encrypted and handled securely by the data provider, not by Monday Call. You may also share budgets, goals, planned payments, and notesas part of using the Service.

If you contact us (e.g., for support, surveys, or inquiries), we collect the information you choose to share.

Information We Collect Automatically

When using Monday Call, we collect technical and usage data such as your IP address, device type, browser, time zone, app version, and language settings. We also track how you use the app, including session durations, screen views, interactions with features, crash reports, and navigation flow. If location access is enabled, we may collect approximate or precise location data, depending on your settings.

Information from Third Parties

We may receive information from financial data providers (like Plaid), such as account balances and transaction data; from payment processors, such as transaction confirmations; from analytics or fraud prevention tools, such as device signals or behavioral patterns; or from login providers (e.g., Apple), depending on your settings. We may also enhance features by supplementing your data with anonymized or aggregated datasets.

We use cookies, SDKs, pixels, and similar technologies to enhance your experience. These tools help us keep you logged in, store preferences, track bugs and crashes, measure engagement, and tailor content or recommendations. They may function through your browser or be embedded in our mobile apps.

We may use tools like Google Analytics, Amplitude, and session replay to understand usage patterns. You can disable or control cookies through your browser or device settings, although this may affect functionality.

We use third-party analytics and advertising services to understand how users engage with Monday Call and to promote the app through digital campaigns. Analytics providers collect aggregated data on user behavior and system performance.

Advertising partners may use hashed identifiers or app activity to deliver relevant ads on other platforms like Google or Facebook. We do not sell your personal data, and we only share limited information as permitted by law.

You can manage your preferences through browser settings or platforms such as:

• Network Advertising Initiative

• Digital Advertising Alliance

• Google Ads Settings

• Facebook Ad Settings

We currently do not respond to “Do Not Track” browser signals.

We use your information to operate, personalize, and improve the Monday Call service. This includes connecting your accounts, categorizing transactions, forecasting your cash flow, customizing your dashboard, and generating insights tailored to your goals.

We may use your contact information to respond to inquiries, provide support, and send updates about your account, security alerts, and new features. Depending on your usage, we may send educational content, surveys, or feature recommendations.

Your usage data helps us identify bugs, analyze engagement, and enhance app performance. Aggregated or anonymized data may also improve our budgeting tools and insights.

If you’re on a paid plan, we use your billing information to process payments and resolve issues. We may also send you relevant offers or promotional content, which you can opt out of.

We use information to monitor for fraud, protect your account, comply with legal obligations, and enforce our Terms of Service. In some cases, your data may be de-identified for research, product development, or reporting on financial trends.

We may use your information for additional purposes disclosed at the time of collection or with your consent.

We do not sell your personal or financial data. We only share it to operate the service, comply with legal requirements, or when you give explicit consent.

Service Providers

We work with trusted vendors for cloud infrastructure, analytics, payments, customer support, and financial data connections. They access your data only to perform services on our behalf and are bound by confidentiality obligations.

Financial Data Sources

To maintain secure integrations, we may share account metadata with services like Plaid. We do not store or access your login credentials.

Legal Requirements and Protection

We may disclose information to comply with the law, respond to legal processes, enforce our Terms of Service, or protect our rights and users.

Business Transfers

In the event of a merger, acquisition, or sale, your data may be part of the business transition. If so, we will notify you of any material changes.

Community Submissions

Any content you post in public or shared areas (e.g., feedback boards) may be visible to others.

With Your Consent

We may share your data in other ways if you explicitly authorize us to do so.

To better understand app usage and ad performance, we may work with third-party platforms that use cookies, pixels, or mobile IDs to collect data such as device type, session time, location (if permitted), ad interactions, and conversion events.

This data helps us refine features, measure interest-based advertising, and understand what matters most to users. You can limit tracking by adjusting your browser or device settings, or by visiting aboutads.info/choices.

We do not sell your information and honor privacy choices as required by law.

We use encryption, secure infrastructure, limited access controls, and regular audits to protect your data. While no system is completely secure, we work to prevent unauthorized access, loss, or misuse.

You are responsible for safeguarding your password and account access. Use a strong, unique password and let us know at support@mondaycall.app if you suspect unauthorized activity.

We retain your information while your account is active or as needed to fulfill our obligations. If you delete your account, we may retain some information for legal compliance, fraud prevention, or auditing purposes.

You may contact us to request deletion of certain information, subject to operational or legal limitations.

Monday Call is intended for users 13 and older. We do not knowingly collect data from children under 13. If we learn that such information was collected, we will delete it. Please contact us at privacy@mondaycall.app if you believe a child has provided us with personal information.

You can unsubscribe from marketing emails at any time by using the link in the email or adjusting your settings in the app. However, you may still receive essential service updates.

You can manage cookies in your browser or device settings. Some features may not work if cookies are disabled.

To update or delete your account, contact us at support@mondaycall.app. Some data may be retained as required by law or for legitimate business purposes.

If you allow location access, we may use this data to enhance your experience. You can disable location permissions at any time in your device settings, although some functionality may be limited.

Under California’s “Shine the Light” law, residents may request information about how their data is shared. Monday Call does not share personal data with third parties for their direct marketing. To request more information, contact privacy@mondaycall.app.

Monday Call operates from the United States. If you are located outside the U.S., your information will be transferred to and processed in the U.S. or other countries where we or our vendors operate. By using the Service, you consent to this transfer.

We may update this policy periodically. If changes are material, we will notify you via the app, website, or email. The “Effective Date” at the top reflects the latest version. We encourage you to check the policy regularly.

If you have any questions or concerns about this Privacy Policy, please contact us: privacy@mondaycall.app

Monday Call